Terms & Conditions

Terms and Conditions

Effective Date: 25/09/2024

Welcome to gemhydrobottle.store (“Website”). These Terms and Conditions govern your use of our Website, operated by Gem Hydro Bottle LTD (“we”, “us”, “our”), a company registered in Italy. By accessing or using our Website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

If you have any questions regarding these Terms, you can contact us at [email protected].

1. General Information

  • Website Name: gemhydrobottle.store
  • Business Name: Gem Hydro Bottle LTD
  • Address: via Monte Cervara 16, Foligno, Italy, 06034
  • Email: [email protected]

These Terms and Conditions, along with our Privacy Policy, govern your relationship with us as a user of our Website.

2. Products and Services

We sell Transparent Crystal Infused Water Bottles for yoga enthusiasts (the “Products”). The features and specifications of each product are described in detail on the product pages. All products are subject to availability, and we reserve the right to limit quantities.

We make every effort to display our products as accurately as possible; however, colors, sizes, and materials may vary slightly due to different monitor settings and production processes.

3. Eligibility

To place an order or use our Website, you must:

  • Be at least 18 years old or have the consent of a parent or guardian.
  • Ensure that the information you provide is accurate and up-to-date.

4. Placing an Order

By placing an order with gemhydrobottle.store, you agree to the following:

  • Order Acceptance: All orders are subject to acceptance by us. Once you place an order, we will send you an email acknowledging receipt of your order.
  • Availability: If the Product you ordered is unavailable, we will notify you and refund the full amount of your payment.
  • Pricing: Prices are displayed in the applicable currency for your location. Prices are subject to change without notice but will not affect orders already placed.

5. Payment

We accept various payment methods, including credit cards and other secure payment gateways. All payments are processed through third-party payment processors. We do not store or process your credit card details directly.

  • Payment Authorization: By submitting an order, you authorize us to charge the full amount of your order to the payment method you selected.
  • Taxes and Duties: Depending on your location, additional taxes or duties may apply. These are your responsibility as the buyer.

6. Shipping and Delivery

We offer international shipping to most locations. Estimated delivery times are provided at checkout and vary depending on your location.

  • Shipping Costs: Shipping fees are calculated at checkout and are based on the shipping method selected and your location.
  • Delivery Timeframes: Delivery times may vary and are only estimates. We are not responsible for delays caused by third-party carriers or customs clearance.
  • Risk of Loss: Once we ship the product, risk of loss and title pass to you upon delivery.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If you’re not happy with your product, you may return it within 30 days of receipt for a refund or exchange, subject to the following conditions:

  • Return Eligibility: Products must be unused, in their original packaging, and in the same condition as when you received them.
  • Return Process: To initiate a return, contact us at [email protected] with your order details. We will provide return instructions.
  • Shipping Costs for Returns: The customer is responsible for return shipping costs unless the product is defective or damaged upon receipt.
  • Refunds: Refunds will be processed within 14 days of receiving the returned item. Refunds will be issued to the original payment method.

8. Intellectual Property

All content, including text, images, logos, and product descriptions on gemhydrobottle.store, is the property of Gem Hydro Bottle LTD and is protected by international copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, or distribute any content from our Website without our written consent.

9. User Accounts

To make a purchase or access certain features on our Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

We reserve the right to terminate accounts, cancel orders, or refuse service at our discretion if we suspect fraudulent activity or misuse.

10. Limitation of Liability

To the fullest extent permitted by law, Gem Hydro Bottle LTD shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Your use of our Website or products.
  • Errors, mistakes, or inaccuracies of content.
  • Delays or failures in delivery due to circumstances beyond our control, including force majeure events.

Our total liability for any claim related to the purchase of a product is limited to the amount you paid for that product.

11. Warranties

Our products are provided “as is” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

We do not warrant that our Website will be error-free or that it will function without interruptions. Any information provided on our Website is subject to change without notice.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Italy. Any disputes arising under or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Italy.

13. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. Your continued use of the Website following the posting of changes signifies your acceptance of the revised Terms and Conditions.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions.

15. Termination

We reserve the right to terminate or suspend your account and access to the Website at any time for any reason, including if you breach these Terms. Upon termination, you must cease all use of the Website.

16. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

This Terms and Conditions page ensures clarity regarding the use of your website, your product offerings, and the obligations of both parties, while maintaining compliance with legal standards.